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Information for Adults

An Adult at risk is anyone over the age of 18 who has care and support needs whether or not the authority is meeting any of those needs.

Describing an Adult as at risk should never be taken to mean that they lack capacity or cannot make their own decisions about their life; instead, the term simply means that they may be more likely to experience exploitation or abuse and may have greater difficulty addressing the situation if it does occur

When a   local authority has reasonable cause to suspect that an adult in its area is at risk of abuse and or neglect it has a duty to undertake safeguarding enquiries.

An Adult at risk for example may be someone living with Dementia, Physical disabilities, Learning disability, Mental Health issues, addictions, homelessness and frailty.

The perpetrator of the abuse may be a family member, a partner / friend, a neighbour, a professional , a formal or informal carer  another  adult at risk , a stranger, and sometimes it can be  a group of people,

Abuse can take place anywhere for example - at home, in someone else’s home, in a public place, on public transport, in the street, at college at day care, residential Homes and hospital. More frequently recently abuse is taking place via Social Media

Abuse and exploitation come in many forms, including:  

  • Physical abuse

  • Sexual abuse

  • Psychological abuse

  • Financial abuse

  • Neglect and acts of omission

  • Discriminatory abuse

  • Organisation abuse  

  • Radicalization

  • Domestic Abuse

  • Honour based abuse

  • Elder abuse

  • Self-neglect

  • Modern slavery

  • Cyber bullying
  • Forced Marriage

The Social Care Institute for Excellence has produced a simple guide identifying the types of abuse and their signs; available here (see the download page for advice on all of these)

Making Safeguarding Personal

Making Safeguarding Personal is a person-centred approach which means that adults are encouraged to make their own decisions about how they live their lives and how they manage their safety and are provided with support and information to empower them to do so. This approach recognises that adults have a general right to independence, choice and self-determination including control over information about themselves. For more information about Making Safeguarding Personal click here for the ADASS Toolkit.


In an emergency
call 999

To report a non-urgent incident or crime to the Police
call 101

If you have concerns about a child, call Southend's Multi-Agency Safeguarding Hub Plus ‘MASH+’ on 01702 215007
Select Option 1 and then either: Option 1 for professional advice; Option 2 for a specific social worker; OR Option 3 for MASH+ administration.

If you have concerns about an adult, call Southend's Access Team
01702 215008 option 1

To report concerns outside of office hours, call Emergency Duty Team
0845 606 1212