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Mental Capacity Act (MCA)/Deprivation of Liberty Safeguards (DoLS) Policy

The Safeguarding Adult Boards across SET (Southend, Essex and Thurrock) have updated the Mental Capacity Act/Deprivation of Liberty Safeguards (MCA/DoLS) Policy and accompanying Guidance and Mental Capacity Assessment Form.

The purpose of the policy is to provide the framework for assessing people’s mental capacity, as well as assessing best interests in line with the Mental Capacity Act 2005. This includes Deprivation of Liberty Safeguards 2009 and Codes of Practice. The  policy aims to provide access to:

a) good information and advice
b) support in making specific decisions
c) flexible care and support, and
d) risk enablement to allow people to plan and keep control

A Best Interests Decison form can be found here.

Independent Mental Capacity Advocate (IMCA)

An IMCA is an advocate who has been specially trained to support people who are not able to make certain decisions for themselves, and do not have family or friends who are able to speak for them. IMCAs do not make decisions, and they are independent of the people who do make the decisions. Below are details of IMCA providers that are currently commissioned in Southend; an IMCA referral form can be found here.


Telephone: 0300 456 237
Write to: PO Box 14043, Birmingham, B6 9BL





In an emergency
call 999

To report a non-urgent incident or crime to the Police
call 101

If you have concerns about a child, call Southend's Multi-Agency Safeguarding Hub Plus ‘MASH+’ on 01702 215007
Select Option 1 and then either: Option 1 for professional advice; Option 2 for a specific social worker; OR Option 3 for MASH+ administration.

If you have concerns about an adult, call Southend's Access Team
01702 215008 option 1

To report concerns outside of office hours, call Emergency Duty Team
0845 606 1212