Professionals header

Worried About A Child?

All professionals must make a referral, within one day, to Southend on Sea children's social care if there are signs that a child or an unborn baby:

  • Is suffering significant harm through abuse or neglect;
  • Is likely to suffer significant harm in the future.

Where practicable, concerns should be discussed with the parent and agreement sought for a referral to children's social care unless seeking agreement is likely to:

  • Place the child at risk of significant harm through delay or the parent's actions or reactions;
  • Lead to the risk of loss of evidential material
Professionals can find more guidance about what to do if they are worried a child is being abused here and a flowchart to display for staff here

If you are concerned that a child is being abused or neglected, or that they may be at risk of harm, you should contact:

Contact Times Available Telephone Number
Multi-Agency Safeguarding Hub + Mon-Thurs: 9am-5.30pm Friday: 9am-4.30pm 01702 215007
Emergency Duty Team Out of hours, 365 days a year 0845 606 1212
NSPCC Child Protection Helpline   0808 800 5000
Police   999
Childline   0800 1111 (Free)

In an emergency
call 999

To report a non-urgent incident or crime to the Police
call 101

If you have concerns about a child, call Southend's Multi-Agency Safeguarding Hub Plus ‘MASH+’ on 01702 215007
Select Option 1 and then either: Option 1 for professional advice; Option 2 for a specific social worker; OR Option 3 for MASH+ administration.

If you have concerns about an adult, call Southend's Access Team
01702 215008 option 1

To report concerns outside of office hours, call Emergency Duty Team on
0845 606 1212